Hosted VoIP
A hosted phone system can reduce reliance on on-site phone equipment. Available features and service details depend on the provider and selected plan.
Support · VoIP Phone Services · Dallas-Fort Worth
Business phone service built for the way you communicate.
Replace an outdated phone setup with a modern Voice over IP system that can support your team’s communication needs as your business evolves.
VoIP and business phone system guidance for organizations across DFW.
A better fit for business communication
Keep your business connected with modern VoIP.
Voice over Internet Protocol, or VoIP, carries calls over an internet connection. A business phone system can bring calling features and compatible devices together, so you can choose an approach that reflects how your team works.
Ergon helps you consider your current setup, communication needs, and growth plans before selecting a solution.
Phone system options
Explore the setup that fits your business.
Available features and configurations vary by system and provider. We’ll help you understand the options in the context of your business.
On-Premise VoIP
For businesses that prefer equipment at their office, we can discuss options based on your current network and requirements.
Business Calling Features
Depending on the solution, features may include call forwarding, voicemail, call routing, and integration with compatible devices.
Fax Options
If your business still relies on fax, we can discuss whether internet-based faxing can be incorporated into the communications setup.
The benefits of a modern phone system
Communication that can adapt as your business changes.
Support the way your team works
Help your team stay connected across the office and, where the setup allows, other work locations.
Features for business calls
Explore calling features such as call forwarding, voicemail, and routing based on the system selected.
A system that can adapt
Discuss phone system options that fit your current setup and your communication needs as they change.
Our approach
Plan the change. Support the transition.
Understand
Review your current phone setup, users, call needs, and business priorities.
Plan
Discuss compatible options, features, and the practical steps involved in a transition.
Support
Get responsive IT support and clear communication as your business phone needs evolve.
Common questions
VoIP phone service FAQs
What is VoIP?+
VoIP stands for Voice over Internet Protocol. It allows voice calls to be carried over an internet connection rather than conventional telephone lines.
Can a VoIP phone system support a growing team?+
Many VoIP systems can be expanded or adjusted as business needs change. The right configuration depends on your users, locations, internet connection, and selected provider.
Can our team use VoIP away from the office?+
Some VoIP systems support compatible devices and applications outside the office. We can discuss whether that fits your requirements and how access should be managed.
Can we keep our existing phone numbers?+
Number porting may be possible, depending on the numbers, current provider, and selected system. We would confirm the requirements before a change.
What happens if we have a phone system issue?+
Ergon provides responsive IT support, with a stated response time of 5 minutes or less. We’ll discuss how VoIP support fits into your broader support arrangement.
Let’s talk about your phone system
Find a VoIP setup that fits your team.
Start with a conversation about how your business communicates today and what you need next.