People before tickets
Every issue affects someone trying to do their job. We listen, clarify the impact, and keep communication focused on a practical resolution.
About Ergon · Richardson, Texas
IT that works, so you can focus on your business.
We help growing businesses across Dallas-Fort Worth feel confident their technology is handled, with responsive support, clear advice, and protection we’ve tested.
Our mission
Consult. Support. Protect.
2026MSP Titans of the Industry · Southwest Finalist
2024MSP Titans of the Industry · Southwest Finalist
Top 10Elioplus · Dallas MSPs · 2026
#4Business Rate · Richardson · July 2026
Our story
IT should make business easier, not become another job.
Cary Bradford
Founder and Managing Partner
Cary V. Bradford Jr. founded Ergon Consulting Group in 2014 after seeing the same problem again and again. Growing businesses needed capable IT support but couldn’t justify the cost and complexity of an internal IT department. The providers they hired often didn’t answer when help was needed, technicians didn’t show up when promised, and the explanations created more confusion than clarity.
Ergon was built to do things differently. We answer quickly, explain what we recommend in plain language, and connect every recommendation to what your business is trying to accomplish. We also coordinate the vendors and systems that keep everyday work moving, so you aren’t stuck in the middle.
Today, Ergon is a Richardson-based managed IT, cybersecurity, and AI integration partner for businesses throughout Dallas-Fort Worth. As AI becomes part of more workflows, we bring the same practical focus: understanding what a tool can do, what information it handles, and where people need to stay in control.
“If we say something is protected, we’ve tested it.”
How we work
A good IT relationship should feel clear and dependable.
Our approach reflects what growing businesses tell us they want from a technology partner.
Plain, useful answers
You deserve to understand what is happening and why it matters. We translate technical details into clear choices you can evaluate confidently.
Business-minded recommendations
Technology should support your organization, not become an end in itself. We connect recommendations to defined operational, security, or growth goals.
Proactive attention
Good support looks ahead, not only responds after disruption. We monitor, maintain, and plan with the goal of reducing surprises and improving visibility.
Client experiences
A technology partner should make a real difference.
Here’s what clients say about working with Ergon.
“Since partnering with Ergon Consulting Group, the biggest benefit has been the significant increase in security awareness for both my team and myself. What makes Ergon different is their patient, calm, and responsive approach. They never make us feel uninformed. They treat us as true partners.”
Amy PowerThe Power Group“Working with Ergon Consulting Group has been an outstanding experience. Their expertise in cybersecurity and IT support gives us real peace of mind. Cary and his team are proactive, reliable, and always available when we need them.”
Kate ForsytheByler Rivet“Their proactive team has prevented multiple potential cybersecurity issues and given us tremendous peace of mind. With Ergon on our side, the time we spend dealing with IT problems has dropped significantly, freeing our employees to focus on what they do best.”
Steve GrayManaging Partner, Advisors Commercial Real EstateWho you’ll work with
A real person, and an engineer who listens.
You’ll work with Ergon’s IT support team and engineers, who take time to understand the issue, explain the next steps in plain English, and stay engaged through follow-through. When a problem involves another technology provider, we help clarify responsibilities and coordinate the handoff. Our engineers focus on practical solutions that fit how your business works.
Listen first
Understand what’s happening and how it affects your people.
Explain clearly
Get useful answers without unnecessary technical jargon.
Follow through
Know what’s being done and what the next step is.
Who we serve
Supporting businesses across Dallas-Fort Worth.
We work with organizations in Dallas, Fort Worth, Frisco, and Plano, including teams in:
Let’s make IT easier
Get back to running your business.
Tell us what’s working, what isn’t, and where you want to go next.